Meanings within these Terms and Conditions

We/Us /Our – GL5 Storage

You – The customer

Agreement – Email or signed form to enter into the storage agreement

Facility – GL5 Storage at any given address

Unit – Storage unit as allocated in agreement

 

  1. ACCESS HOURS

Access hours are 08:00-18:00 7 days a week. If you require access outside of these times, please contact the office via email to discuss.

We have the right to amend times of access and will try and give as much advance warning as possible.

  1. LOCKS

You will be solely responsible for ensuring your unit is locked and secured at all times.

  1. INSURANCE

Insurance for items within the units is not included. We highly recommend you insure your items. In the first instance please check your home contents policy, alternatively please use a company such as Surewise www.surewise.com (please note we have no affiliations to Surewise or any other insurer or supplier)

  1. PAYMENT

Payment for the month will be taken when you sign the agreement (payment link will be sent to you). Thereafter, recurring payments will be taken at the month end for the following month.

  1. LATE PAYMENT

If sums payable to us are not paid by the due date, then, in addition to any other rights we have, we have the right to suspend your access rights to the unit until the outstanding payment has been received.

If any sum payable to us remains unpaid after one month (& following written notice by us)  we may recover possession of the unit & move the contents to another unit (costs incurred will be charged onto you). After a further final written notice we may sell some or all of your goods, we may still charge you if funds are insufficient to cover outstanding debt.

  1. MINIMUM RENTAL TERM

Minimum rental period is 1month, unless otherwise agreed.

  1. AGREED TERMINATION DATE

Either party may give 14 day’s written notice to end an agreement. A full month will be charged.  All items must be removed from the unit by date as agreed per the agreement or via correspondence.

If the unit is not empty by set agreed date we have the right to sell or dispose of any items left within the unit.

  1. RISK AND RESPONSIBILITY

We will not be liable for any loss or damage suffered by you resulting from an inability to access the facility, regardless of the cause. The goods stored are at the sole risk of the customer, who shall be the sole bearer of any risk from theft, damage to and deterioration of the goods for any reason other than caused by our negligence or breach of contract.

Any accidents or damage occurring within the site shall be reported immediately to the main reception at the site. During times when this office is unmanned you must notify us using the telephone number on display.

  1. USE

You will use the unit solely for the purpose of storage and shall not (or allow any other person to): (a) use the Unit as offices or living accommodation or as a home, business or mailing address; (b) use or do anything at the Facility or in the Unit which may be a nuisance to Us or any other person (including the escape of any substance or odour from or generation of noise or vibration which may be heard or felt outside the Unit); (c) use or do anything at the Facility or in the Unit which may invalidate or increase premiums under any insurance policies of Us or any other person; (d) paint or make alterations to or attach anything to the internal or external surfaces of the Unit; (e) connect or provide any utilities or services to the Unit unless authorised by Us; (f) cause damage to the Unit or any part of the Facility (which includes by removal, haulage or delivery contractors); or (g) create any obstruction or leave items or refuse in any common space within the Facility.

  1. RESTRICTED AND PROHIBITED ITEMS
  • Fish, birds, animals or any living creature
  • Food or perishable items
  • Asbestos, toxic waste or any other materials of a potential dangerous nature
  • Firearms, weapons/ammunitions or explosives
  • Any illegal substances, illegal items or good illegally obtained
  • Any items containing water or other liquid that, if were to leak, may cause damage to stored items or units
    • Fridges, washing machines & any other appliances must be fully drained
  • Combustible or flammable materials or liquids, such as; paint, gas, petrol, oils or cleaning solvents
  • Compressed gases
  • Chemicals, radioactive materials, biological agents, fertilisers
  1. RIGHT TO SELL OR DISPOSE OF GOODS

If items are not removed from the unit the agreed termination date we reserve the right to dispose or sell such items

  1. RIGHT TO RELOCATE UNITS

The agreement does not give you the right to exclusive possession of a unit. We reserve the right to relocate you to another unit which will not be smaller. This could be a short notice.

  1. ENTRY TO UNITS

You will allow us access to the units in the following circumstances;

  • If we give you 7 days’ notice to carry out maintenance or repairs, or carry out an inspection
  • If we reasonably believe that the unit contains any items as listed in the Restricted and Prohibited Items section (10)
  • If we are required to do so by the Police, Fire Service, Local Authority, HM Revenue & Customs, Trading Standards or by a Court Order
  • To obtain access
  1. CHANGES TO YOUR ACCOUNT
  • You must inform us via email of any changes to your details, your alternate contact details and your authorised persons
  • You will need to inform us of an alternative contact and details of any authorised person(s) that you wish to give access to your room.
  1. HEALTH AND SAFETY

Do not block or obstruct fire exits, fire extinguishers or doorways. If items are left in these areas we reserve the right to remove them.

  1. DISCOUNTS AND OFFERS

We have the right to end and/or change or add discounts and offers at any time

  1. DISBALED ACCESS

There is access to our ground floor units for people with walking difficulties. Please phone us to discuss your requirements ahead of booking so we can ensure your needs are accommodated.

  1. LINIKS TO OTHER SITES

The GL5 Storage web site may contain links to other web sites. These sites are not under the control of GL5 Storage and we are not responsible for their contents. GL5 Storage are only providing these links as an act of convenience, and this doesn’t imply endorsements. or associations.

  1. MODIFICATIONS OF THESE TERMS AND CONDITIONS

We reserve the right to change the terms and conditions at any time.

  1. PERSONAL INFORMATION AND COMMUNICATION

We will send you communications via email / text – day-to-day matters for example.

Notices of a more significant nature will be / must be in writing via email or post.

Your personal information will be held securely on site and not shared with any other party.

Please let us know via email of any changes to your personal information.